Licence Agreement and Terms of Use

Last updated: 21 October 2026. Version: 1.1.

Please read this carefully. Sections 9 (risks you accept), 19 (no warranty) and 20 (limits of our liability) are especially important: they limit what we are responsible for. They do not take away rights that the law of your country gives you and that cannot be taken away (see section 22).

1. Who we are

Gold Position Manager is made and licensed by PositionBoss ("PositionBoss", "we", "us"). Contact: support@positionboss.com. Purchases on PositionBoss.com are sold and invoiced by our Reseller (see section 2).

2. Words used in these terms

• Software: Gold Position Manager, an Expert Advisor (an add-on program) for MetaTrader 5, in every version and update we provide, with its documentation.
• Licence: your right to use the Software under these terms.
• Licence page: your page at license.positionboss.com that shows your licence values.
• Account: one MetaTrader 5 trading account, identified by its account number together with the broker's server name.
• Plan: the way you pay for your licence: Monthly, Yearly or Lifetime.
• Reseller: the company that sells the licence to you on our behalf and handles payment, invoice and taxes: the authorised reseller named at checkout and on your receipt for purchases on PositionBoss.com, MQL5 Ltd for purchases in the MQL5 Market.
• You: the person who buys or uses the Software. If you buy for a company, "you" also means that company.
• Consumer: a person who buys for purposes outside their trade, business or profession.

3. Accepting these terms

By buying, downloading, installing, activating or using the Software you accept these terms together with the Risk Disclosure, the System Requirements and Operating Limits, the Refund Policy and the Privacy Policy. Together they form the agreement between you and us. If you do not accept them, do not buy or use the Software.

4. Who may use the Software

• You must be at least 18 years old and legally able to make contracts.
• You are responsible for making sure that trading, your trading account and the use of trading software are allowed where you live. Rules on leveraged products, CFDs and gold trading are different in every country, and some countries do not allow them for private persons. We do not check this for you.
• You may not use the Software if you are on a sanctions list, or in a country or region under comprehensive sanctions of the United Nations, the European Union, the United Kingdom or the United States, and you may not use it to help anyone in that situation.

5. What the Software is, and what it is not

The Software is a technical tool. It carries out rules that you set, on trades that you open, inside MetaTrader 5 on a computer that you control.

It is not:

• investment advice, financial advice, a recommendation, research or a trading signal;
• a portfolio management, asset management, account management or copy-trading service;
• a broker, dealer or exchange. We never hold, receive or move your money, and we never see or control your trading account;
• a guarantee, an insurance or a promise of any profit, return, win rate or protection from loss.

We do not know your finances, goals or experience, and we give no advice that takes them into account. No advisory, fiduciary or trust relationship arises between you and us.

6. Your licence

1. 6.1
   We give you a personal, non-exclusive, non-transferable licence to install and use the Software for your own trading, on the accounts and for the period of your licence.
2. 6.2
   Plans. Every plan includes every feature of the Software. The prices are shown on our website and at checkout.

   • Monthly: renews every month until you cancel; up to 1 real and 1 demo account; updates while the plan is active.
   • Yearly: renews every year until you cancel; up to 2 real and 2 demo accounts; updates while the plan is active.
   • Lifetime: one payment and no end date; up to 5 real and 5 demo accounts; updates for as long as we offer the Software. "Lifetime" means the lifetime of the product, not your lifetime (see section 11).

   We do not offer a free trial. Every plan includes demo accounts, so you can test the Software without real money, and the refund promise in our Refund Policy applies.

3. 6.3
   Your licence values (plan, number of real and demo accounts, end date if any, update period, offline period) are shown on your licence page. The licence works offline for up to 7 days.
4. 6.4
   Subscriptions. Monthly and yearly plans renew automatically at the end of each period with the payment method you used, until you cancel. You can cancel at any time in the customer area of the Reseller or by writing to us. Your plan then stays active until the end of the period you paid for. Where the law requires it, we remind you before a renewal.
5. 6.5
   Your price stays. While your subscription continues without a break, we do not raise its price.
6. 6.6
   When a plan ends. When a subscription ends or a renewal payment fails, the licence expires. The Software then accepts no new trades into its management. It never closes a position and never removes or widens a stop loss because of this (see section 7.3).
7. 6.7
   You may register, release and replace accounts within the limits shown on your licence page.
8. 6.8
   You do not own the Software. We and our licensors keep every right that is not expressly given to you.

7. Licence checks and the licence service

1. 7.1
   The Software contacts our licence server when you activate it and from time to time afterwards. What is sent is described in the Privacy Policy.
2. 7.2
   If the licence server cannot be reached, the Software keeps working for the offline period of your licence. After that it may stop accepting new trades into its management until it can check the licence again.
3. 7.3
   A licence problem never makes the Software close a position, remove a stop loss or widen a stop loss. A trade already under its management is managed to the end, as long as the Software runs.
4. 7.4
   We try to keep the licence service available, but we do not promise any minimum availability.

8. What you are responsible for

To use the Software safely you must, at your own cost:

• meet the System Requirements and keep them met (computer or VPS, Windows, MetaTrader 5, internet, power and settings);
• test the Software on a demo account until you understand every setting you use, before you use it with real money, and again after every update;
• check your settings before you trade;
• watch your open trades regularly and be ready and able to manage them yourself at any time, in MetaTrader 5 on your computer or in the MetaTrader 5 phone app, in case the Software, your computer, your internet connection or your broker does not work as expected;
• make sure every trade you want protected has a stop loss at your broker. The Software sets one, but you must check that it is there;
• run the Software on only one MetaTrader 5 terminal per trading account;
• keep your licence key, your computer and your trading account secure;
• read the messages, warnings and alerts the Software shows and act on them.

9. Risks you accept

1. 9.1
   Trading gold and other leveraged products carries a high risk of loss. You can lose all the money in your account and, with some brokers and account types, more than that.
2. 9.2
   The Software only works while it is running. It runs inside MetaTrader 5 on your computer or VPS. It does not run on our servers and it does not run inside your phone. It can stop, act late or be unable to act, for example when:

   • your computer or VPS is asleep, hibernating, switched off, restarting (for example for a Windows update), overloaded, or short of memory or disk space;
   • MetaTrader 5 is closed, frozen, updating, or not connected to your broker;
   • your internet connection is slow, unstable or lost, or the power fails;
   • Algo Trading is switched off, the Software is removed from the chart, the chart is closed, or the Software is set to NOT ACTIVE;
   • your broker's server is slow or unavailable, or rejects, delays or changes orders; the market is closed, halted or thin;
   • your broker changes the symbol name, contract size, minimum lot, lot step, stop or freeze distance, trading hours, margin rules or account type;
   • prices jump or move very fast, for example at news, at the market open or after a weekend;
   • antivirus, firewall or other programs block or slow MetaTrader 5;
   • another program or person changes or closes your trades or orders, or the Software runs on two MetaTrader 5 terminals for the same account;
   • our licence server cannot be reached after the offline period;
   • the Software, MetaTrader 5, Windows or another program contains an error.

   In these situations take-profit steps, break-even and other actions may not happen, may happen late, or may happen at another price. Only orders that are already at your broker (such as a stop loss) keep working without the Software, and even they can be filled at a worse price than set.

3. 9.3
   Your phone. Trades you open in the MetaTrader 5 phone app are only managed while the Software is running on a computer or VPS that is connected to the same account. If that computer is asleep or switched off, nothing manages them.
4. 9.4
   Your broker carries out every order at the price it can offer. Slippage, requotes, partial fills and rejections can happen, and the Software cannot prevent them.
5. 9.5
   Examples are not results. Examples, illustrations, screenshots and videos (on our website, in our documentation, in marketing or from our partners) show how features work. They are not typical results and not a promise of any result. Some use made-up numbers. Past, demo or test results do not tell you what will happen in the future.
6. 9.6
   You make every trading decision yourself and you carry the result of every trade.

10. Updates and changes to the Software

• We may release updates that fix errors and improve or change features. We may change or remove a feature when it is needed for security, for legal reasons, or because a third party (for example MetaQuotes or a broker) changes something. We will not reduce the main functions of the Software without a valid reason, and we will tell you about important changes in the release notes.
• Read the release notes and test every update on a demo account before using it with real money. You may keep using a version you have within your licence; support may ask you to update first.
• We cannot promise that the Software will keep working with future versions of MetaTrader 5, Windows or your broker's systems, but we will make reasonable efforts to keep it working.

11. If we stop offering the Software

If we decide to stop offering the Software, we will tell licence holders at least 90 days before, by e-mail and on our website. We will make reasonable efforts to provide a final version that keeps working without our licence server, so you can keep using the version you have. Updates and support end on the date we announce.

12. Support

Support is described in the Support Policy. It is given by e-mail on a best-effort basis, without a guaranteed response time. Support never includes advice on what, when or how much to trade. We never need and never ask for your trading account password. Do not send it to anyone.

13. Prices, payment and taxes

• The price is shown at checkout. When you buy on PositionBoss.com, the Reseller sells the licence to you and handles payment, invoice, VAT and sales tax, and its buyer terms apply to the payment. When you buy in the MQL5 Market, the MQL5 rules for purchase, activation and refunds apply, and these terms apply to the use of the Software as far as they do not conflict with them.
• We may change prices for future purchases. A price change does not affect a licence you already bought.

14. Refunds, withdrawal and payment disputes

• Refunds follow our Refund Policy, which also explains the right of withdrawal in the EU, the UK and other countries where it applies.
• If a payment is reversed or disputed with your bank or card company, your licence may be put on hold until the matter is settled.

15. Suspending or ending a licence

• You may stop using the Software at any time.
• We may suspend or end your licence if you seriously or repeatedly break these terms (for example by sharing or reselling your licence key, attacking or getting around the licence check, or using the Software unlawfully), or if a payment is reversed. Where reasonable we will tell you first and give you a chance to put it right.
• When a licence ends, you must stop using the Software and remove it. Sections that by their nature should continue (including 9, 16 to 23 and 27) stay in force.
• A suspended or ended licence never makes the Software close a position or remove or widen a stop loss (see section 7.3).

16. What you must not do

• share, publish, sell, rent or lend your licence key or the Software;
• copy, modify, decompile, disassemble or reverse-engineer the Software, or try to get around its licence check, except as far as the law expressly allows despite this rule;
• remove copyright or trademark notices;
• use the Software, its documentation, or pictures or recordings of its panel to make, advertise or sell a competing product;
• use the Software to provide a service to others, for example managing other people's accounts for payment, without our written permission;
• use the Software against any law, your broker's terms or sanctions;
• attack, overload or test the security of our website, licence server or other systems.

17. Intellectual property

The Software, the website, our texts, images, the names "PositionBoss" and "Gold Position Manager" and our logos belong to us or our licensors. If you send us ideas or feedback, we may use them freely without any duty to you.

18. Other companies' products

MetaTrader 5 is made by MetaQuotes. Your broker, your VPS provider, Microsoft Windows and the Reseller are independent companies. We do not control them and we are not responsible for their products, services, data, prices or decisions; their own terms apply. MetaTrader is a trademark of MetaQuotes Ltd. We are not connected with MetaQuotes or with any broker. Calendar and news data shown by the Software come from third parties and can be late, incomplete or wrong.

19. No warranty

1. 19.1
   As far as the law allows, the Software, the licence service, the website, the documentation and support are provided "as is" and "as available", with all faults and without any warranty, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, uninterrupted or error-free operation and non-infringement.
2. 19.2
   In particular we do not warrant that the Software will run without interruption or errors; work with every broker, account type, symbol, server or version of MetaTrader 5 or Windows; carry out every action at the time or price you expect; or produce any trading result.
3. 19.3
   If you are a consumer, you keep the rights the law of your country gives you for faulty digital content and software (see section 22).

20. Limits of our liability

1. 20.1
   As far as the law allows, we are not liable for:

   • any trading loss, including losses from trades that were opened, not opened, closed, not closed, partly closed, or closed at another time or price than you expected;
   • loss of profit, income, opportunity, business, goodwill or data;
   • losses caused by any of the events listed in section 9.2, or by your broker, MetaTrader 5, your computer or VPS, your internet connection, your power supply or any other third party;
   • losses caused by your settings or decisions, or by not following the documentation, the warnings of the Software or these terms;
   • indirect, incidental, special, consequential, exemplary or punitive damages;

   whatever the legal reason for the claim (contract, tort including negligence, breach of statutory duty or anything else), and even if we were told that such a loss was possible.

2. 20.2
   As far as the law allows, our total liability for all claims connected with the Software, your licence and these terms is limited to the amount you paid for your licence, without taxes.
3. 20.3
   Nothing in these terms limits or excludes liability that the law does not allow to be limited or excluded. Depending on your country this can include liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, and a consumer's statutory rights.
4. 20.4
   Some countries and US states do not allow certain warranties to be excluded or certain damages to be limited. There, the exclusions and limits above apply only as far as allowed.
5. 20.5
   Where the law allows it, a claim must be brought within one year after you became aware of it.

21. Your responsibility towards us

If you buy as a business, you will compensate us for losses and reasonable costs (including reasonable legal costs) from claims of third parties that result from your breach of section 16 or your unlawful use of the Software. If you are a consumer, you are responsible for such breaches only as far as the law of your country provides.

22. Your rights as a consumer, by region

These terms do not take away rights you have under the mandatory law of the country where you live. If a part of these terms conflicts with such law, that part applies only as far as the law allows. In particular:

• European Union and EEA: you keep your statutory rights for digital content, including having a lack of conformity put right (Directive (EU) 2019/770 as applied in your country), and the protection of the mandatory consumer law of your country.
• United Kingdom: your rights under the Consumer Rights Act 2015 for digital content are not affected.
• Australia: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
• New Zealand: the Consumer Guarantees Act 1993 applies to consumers. If you buy for business purposes, it does not apply.
• United States: see section 20.4. Nothing here limits rights that your state does not allow to be limited.
• Canada (including Québec), South Africa (Consumer Protection Act 2008), India (Consumer Protection Act 2019) and other countries: mandatory consumer law of your country applies where it gives you more protection.

23. Events outside our control

We are not responsible for a delay or failure caused by events outside our reasonable control, for example failures of the internet, telecommunication networks, power or hosting and cloud providers, cyberattacks, actions of MetaQuotes, brokers or payment companies, natural disasters, epidemics, war, unrest, strikes or actions of governments.

24. Privacy

How we handle personal data is explained in the Privacy Policy.

25. Changes to these terms

We may change these terms for valid reasons, such as new laws, security, new features or changes by third parties. We tell you about important changes by e-mail or on the website at least 30 days before they apply, unless a change is needed sooner for legal or security reasons. If you do not agree, you may stop using the Software and, where the law gives you that right, end the agreement. If you keep using the Software after the change applies, you accept it.

26. General

• You may not transfer this agreement. We may transfer it to a company that takes over the Software, as long as your rights are not reduced.
• If one part of these terms is invalid, the rest stays valid.
• If we do not enforce a right at once, we do not give it up.
• These terms and the documents named in section 3 are the whole agreement between you and us about the Software. This does not limit liability for fraud.
• The English version applies where the law allows. Translations are for convenience only.
• We may send you notices by e-mail to the address you gave us. Please send notices to support@positionboss.com.
• No one else has rights under these terms, except where the law gives them.

27. Law and disputes

1. 27.1
   If you have a complaint, please contact us first at support@positionboss.com. We will try to solve it within 30 days.
2. 27.2
   If you are a consumer, the mandatory consumer law of the country where you live always applies to you, and you may bring a claim before the courts of that country.
3. 27.3
   The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

28. Contact

PositionBoss. E-mail: support@positionboss.com.